20th February 2026

Online chat between tenants and landlords reveal problems

A new survey says just 5% of renters report having a negative experience with their landlord. Nearly a quarter (24%) of renters describe their relationship with their landlord as friendly, almost one in four (24%) as professional.  Many tenants (30%) also describe having a neutral feeling towards their landlord.   Specialist insurer Hiscox draws this conclusion by analysing over 1,000 tenant–landlord conversations on Reddit, offering a...